Rating: ⭐️⭐️⭐️⭐️☆ (4.0/5)
Most travelers describe the booking experience as straightforward, especially when booking through Edelweiss’s website or partner sites. Some experienced minor issues during seat reservation (e.g., “reserving seats before check‑in is a lie” per a Reddit update) (reddit.com). Booking perks include free baggage and optional seat upgrades like Economy Max. Overall, good usability, but occasional glitches in seat reservations.
Check-in Process with Edelweiss Air
Rating: ⭐️⭐️⭐️⭐️☆ (4.0/5)
Check-in is typically efficient. For example, at Tenerife (TFS), airport‑staff‑handled check‑in was quick and well-organized (reddit.com, airlinequality.com). However, some travelers reported queuing or needing on-site resolution for booking/code issues (flyertalk.com). Overall, smooth but sometimes reliant on airport staff.
Airport Experience for Edelweiss Air
Rating: ⭐️⭐️⭐️⭐️☆ (4.0/5)
Airport terminal processes are generally seamless, especially when airport is familiar with leisure routes (airlinequality.com). A few cite long immigration waits at arrival airports like Tampa, but that’s not airline‑specific (reddit.com).
Punctuality of Edelweiss Air
Rating: ⭐️⭐️⭐️⭐️☆ (4.0/5)
Punctuality receives mixed reviews. Some faced delays (e.g., 50‑minute technical hold at ZRH, hour‑and‑a‑half at TPA) (flight-report.com). On the flip side, crews often recover time en route, landing early or on time .
In-flight Comfort & Cleanliness of Edelweiss Air
Rating: ⭐️⭐️⭐️⭐️☆ (4.0/5)
Seats in Economy are slimline and firm, occasionally creaking but generally comfortable for leisure routes (flight-report.com). Economy Max offers increased legroom and comfort, earning praise from users upgrading to it (reddit.com). Cabin and lavatory cleanliness are noted as consistently good (airlinequality.com).
In-flight Services of Edelweiss Air
Rating: ⭐️⭐️⭐️⭐️⭐️ (4.8/5)
This is where Edelweiss shines. Crews are frequently described as friendly, attentive, and often circulate offering snacks, extra bread rolls, ice cream, water, and even wipes and earphones (flight-report.com). A SKYTRAX reviewer highlighted “cheerful and friendly crew, free food and beverages” (airlinequality.com). Passengers consistently praised the excellent service.
Seating Comfort & Legroom
(Integrated with comfort & cleanliness above)
Food and Beverages
Rating: ⭐️⭐️⭐️⭐️☆ (4.3/5)
Catering is a strong point: most long‑haul flights include at least two full meals, snacks (like mango cake, ice‑cream, buttered bread, ginger‑biscuit before landing), and quality bread selection (flight-report.com). A few report lack of complimentary alcohol in Economy (tripadvisor.com). Overall quality is high for airline catering.
Baggage Handling of Edelweiss Air
Rating: ⭐️⭐️⭐️☆ (3.7/5)
Standard fares include one checked bag; Economy Max includes additional baggage and sports gear (community.ricksteves.com). However, some controversies arose over obscure overweight/second bag fees (e.g. $300 surcharge if not prepaid 4 days before) and difficulty retrieving compensation after cancellations (community.ricksteves.com).
Value for Money of Edelweiss Air
Rating: ⭐️⭐️⭐️⭐️☆ (4.0/5)
Edelweiss caters to leisure travelers with inclusive perks: baggage, meals, in-flight service. Economy Max adds comfort affordably. Fares compare well to other leisure competitors, though some extras (like drink packages) may cost more. Given overall experience, most find it good value for money (community.ricksteves.com).
Overall Experience of Edelweiss Air
Rating: ⭐️⭐️⭐️⭐️☆ (4.2/5)
Travelers highlight friendly crews, plentiful catering, decent seating, and reliable leisure‑destination focus. Issues include occasional delays, seat reservation quirks, and baggage policy transparency. When upgrading to Economy Max, the experience is more polished, with high praise especially for transatlantic A340 flights:
“I did upgrade to the economy max. Free booze and more room. I had the whole row to myself…” (reddit.com)
Final Verdict of Edelweiss Air
| Strengths | Areas for Improvement |
|---|---|
| ✅ Exceptionally friendly service and attentive crew | ⚠️ Occasional delays and technical hiccups |
| ✅ Quality in-flight catering and snacks | ⚠️ Seat reservation system can be misleading |
| ✅ Good value extras (baggage, Economy Max) | ⚠️ Confusing baggage fee policies |
| ✅ Improved comfort in upgraded cabins |
Overall Rating: ★★★★☆ (4.2/5)
Edelweiss Air is a top‐tier leisure airline offering warm service, solid onboard experience, and reliable value. It stands out especially on longer flights where extras like snacks, attentive crew, and comfort options elevate the journey. Punctuality and baggage policy clarity could improve, but overall it provides a pleasant, affordable way to travel to vacation destinations.
📝 Final Verdict
Edelweiss Air is a strong pick if you’re flying leisure routes and value service and comfort. Upgrading to Economy Max unlocks added legroom and perks. Crews are the highlight—consistently friendly and generous. While delays and baggage policy quirks can cause frustration, the airline’s overall reliability and goodwill make it a travel blog staple for journeys worth reliving.
