Flying with ANA (All Nippon Airways) is often hailed as one of the best experiences among global airlines, combining Japanese hospitality with world-class service. Based on a collection of real traveler experiences shared across the internet, this review provides an honest and balanced look at all aspects of flying with ANA, including booking, airport experience, in-flight comfort, and overall value.

Booking & Website/App Experience with ANA (All Nippon Airways)

Rating: ★★★★☆ (4/5)

ANA’s website and mobile app are highly regarded for their user-friendly interfaces and seamless booking process. Users can easily search for flights, select seats, and add extra services like baggage or meals. The process is intuitive, and the payment system is secure and efficient.

However, some travelers have noted that the website could benefit from more comprehensive filters for selecting specific preferences, such as meal options or seat types. Additionally, while the app works well for most, a few users have reported occasional glitches with the mobile check-in feature.

Check-in Process with ANA (All Nippon Airways)

Rating: ★★★★☆ (4/5)

The check-in process with ANA is largely smooth, especially if done online, where passengers can select their seats, request extra services, and receive digital boarding passes. This feature helps travelers skip the airport lines for a more streamlined experience.

At the airport, the counters are typically well-staffed, and the agents are friendly and efficient. However, during peak travel periods, some passengers have experienced long queues, particularly at major international hubs. A few also mentioned the check-in staff could be more proactive with assisting first-time travelers or those unfamiliar with the process.

Airport Experience for ANA (All Nippon Airways)

Rating: ★★★★☆ (4/5)

ANA operates out of a variety of major international airports, including Narita, Haneda, and others, and generally provides a positive airport experience. Airport lounges are frequently praised for their clean, quiet environment and the availability of complimentary snacks and drinks. Priority check-in counters and fast-track security for premium passengers add extra convenience.

However, the boarding process can sometimes feel disorganized, especially on busy flights, and there have been reports of confusion regarding gate changes or delays in communication, which detracts from the experience.

Punctuality of ANA (All Nippon Airways)

Rating: ★★★★★ (5/5)

One of the strongest points of ANA is its punctuality. The airline is consistently known for its on-time departures and arrivals, with a minimal number of delays or cancellations. Travelers on both short and long-haul flights have praised ANA for its commitment to punctuality, which is crucial for those with tight connections or time-sensitive travel plans.

In-flight Comfort & Cleanliness of ANA (All Nippon Airways)

Rating: ★★★★★ (5/5)

ANA excels in providing excellent in-flight comfort, particularly in economy class. Seats are generally more spacious compared to many other international airlines, with generous legroom and adjustable headrests. The cleanliness of the aircraft is impeccable, with most passengers noting that the cabins are well-maintained throughout the duration of the flight.

The airline offers a quiet, relaxing atmosphere, with noise-canceling headphones provided in premium cabins. Economy passengers often comment on the comfort of their seats, especially for long-haul flights. The only complaint comes from a few travelers, who noted that the armrests could be more adjustable.

In-flight Services of ANA (All Nippon Airways)

Rating: ★★★★★ (5/5)

ANA’s in-flight services are a standout, particularly for long-haul flights. Flight attendants are friendly, professional, and attentive to passengers’ needs. Many travelers rave about the exceptional Japanese hospitality offered onboard, with crew members going the extra mile to make passengers feel comfortable.

The entertainment system is easy to use, offering a wide variety of movies, TV shows, music, and games. Wi-Fi is available on many flights, though the quality and availability may vary. The service is prompt, and requests are handled swiftly, ensuring a smooth journey.

Baggage Handling of ANA (All Nippon Airways)

Rating: ★★★★☆ (4/5)

Baggage handling with ANA is generally efficient, with bags arriving on time and in good condition. Many passengers have praised the airline for handling fragile or oversized baggage with care.

However, there have been occasional complaints about delayed baggage on international flights or miscommunication regarding baggage policies. These instances are relatively rare, but they can cause frustration for travelers.

Value for Money of ANA (All Nippon Airways)

Rating: ★★★★☆ (4/5)

ANA offers great value for money, especially when considering the overall experience, quality of service, and comfort. The airline’s fares tend to be competitive, particularly for international routes.

While not the cheapest option available, ANA provides a premium service at a reasonable price, especially for those looking for an enjoyable and stress-free travel experience. Some passengers noted that fares can be higher during peak travel periods, but the quality of service justifies the cost.

Overall Experience of ANA (All Nippon Airways)

Rating: ★★★★★ (5/5)

ANA stands out as one of the top airlines in the world, offering a seamless, pleasant travel experience from start to finish. Whether booking through the website or app, checking in, or enjoying the flight itself, ANA provides a consistently high level of service. The airline excels in punctuality, comfort, cleanliness, and overall in-flight experience.

Though there are minor areas for improvement—particularly in the check-in process during peak times or occasional baggage delays—the overall quality makes ANA a reliable choice for both short and long-haul flights.

Final Verdict of ANA (All Nippon Airways)

Rating: ★★★★★ (5/5)

Overall, ANA delivers an exceptional flight experience, maintaining a high standard across all areas of service. With excellent punctuality, top-notch in-flight services, and consistently good value for money, ANA is an airline that travelers can trust for both business and leisure trips. Despite a few small areas for improvement, it’s clear that ANA stands as a leader in the global airline industry.