Booking & Website/App Experience with Lufthansa Rating: ★★★★☆ (4/5) Lufthansa’s booking process is generally straightforward, with an intuitive website and mobile app. The app, recognized as the world’s best airline app at the 2024 World Aviation Festival, offers seamless booking management, personalized services, and real-time updates . However, some users have reported issues with the … Read more
Booking & Website/App Experience with LOT Polish Airlines Rating: ★★★☆☆ (3/5) LOT Polish Airlines offers a user-friendly website and mobile app, facilitating flight bookings, check-ins, and access to boarding passes. The mobile app boasts a 4.8-star rating on the App Store, with users praising its design and functionality. However, some passengers have reported issues such … Read more
Booking & Website/App Experience with Lion Air Rating: ★★☆☆☆ (2/5) Lion Air’s digital platforms have garnered mixed reviews. Users have reported issues with the website and mobile app, including difficulties in booking flights and managing reservations. Some travelers have experienced the app crashing during the booking process, and the website has been noted to be … Read more
Booking & Website/App Experience with LATAM Airlines: ⭐⭐⭐☆☆ Booking through LATAM’s official website is generally straightforward, offering a user-friendly interface and multiple payment options. However, some travelers have reported issues with the mobile app, such as outdated seat availability and payment processing errors. For instance, one user mentioned that despite selecting seats, the app failed … Read more
Booking & Website/App Experience with Korean Air Rating: ★★★★☆ Korean Air’s official website and mobile app offer a user-friendly interface for booking flights, managing reservations, and checking in. The app provides features such as personalized travel information, real-time flight updates, and a 360° VR cabin view. However, some users have noted that the app’s integration … Read more
Flying with KLM Royal Dutch Airlines can be a memorable experience for many, but like any airline, it comes with both positives and areas for improvement. In this detailed review, I will cover all aspects of my journey, including ticket booking, check-in process, airport experience, punctuality, in-flight comfort, services, food, baggage handling, and overall value … Read more
Booking & Website/App Experience with Jetstar Airways: ★★★☆☆ Jetstar’s online booking platform is user-friendly, allowing passengers to easily search for flights, select seats, and add extras. The mobile app complements this experience, offering features like mobile boarding passes and flight status updates. However, some users have reported discrepancies between the app and website, particularly concerning … Read more
Booking & Website/App Experience with JetBlue Airways Rating: ⭐⭐⭐☆☆ (3/5) JetBlue’s booking process is straightforward, with options available via their website and mobile app. The app allows users to manage bookings, check-in, and receive notifications. However, some users have reported issues with the app’s stability and performance, particularly when trying to change seats or access … Read more
Booking & Website/App Experience with Japan Airlines: 4/5 The booking experience with Japan Airlines (JAL) is straightforward and user-friendly. Their official website and mobile app offer an intuitive interface with easy navigation. Booking a flight, selecting seats, and managing itineraries are simple tasks to accomplish. The online booking system also provides transparent pricing, allowing passengers … Read more
Booking & Website/App Experience with Iraqi Airways Rating: ★★☆☆☆ Booking a flight with Iraqi Airways can be a hit-or-miss experience. Some travelers have reported issues with the airline’s website, including errors during the booking process. For instance, a user mentioned, “I search for the international and domestic flights on Iraqi Airways website, but the website … Read more
Booking & Website/App Experience with Iran Air Rating: ★★☆☆☆ (2/5) Booking a flight with Iran Air can be a cumbersome process. The airline’s website is functional but lacks the user-friendly features found in many modern booking platforms. Online check-in is not available, which necessitates arriving at the airport well in advance. Additionally, some passengers have … Read more
Booking & Website/App Experience with Interjet ⭐⭐⭐⭐☆ Booking with Interjet was straightforward and user-friendly. The airline’s website and mobile app offered a seamless experience, allowing passengers to easily select flights, manage bookings, and add services. While the interface was generally intuitive, some users reported occasional glitches during the booking process. Overall, the digital experience was … Read more
Booking & Website/App Experience with IndiGo Rating: ★★★☆☆ (3/5) IndiGo’s official website offers a straightforward booking process with clear fare structures and add-on options. However, user experiences with the mobile app have been mixed. Some passengers have reported issues such as difficulties in registration, problems with OTP verification, and challenges in setting passwords, leading to … Read more
Booking & Website/App Experience with Icelandair Rating: ★★★☆☆ Icelandair’s online booking platform is straightforward, offering a user-friendly interface for flight reservations. The website provides essential information, including baggage policies and fare options. However, some users have reported issues with the mobile app, such as difficulties in accessing boarding passes and limited functionality. Additionally, the website’s … Read more
Booking & Website/App Experience with Iberia Rating: ★★☆☆☆ (2/5) Booking flights with Iberia is straightforward, but the website and mobile app often present challenges. Users frequently report issues such as error messages during check-in, difficulties in adding luggage before check-in, and unhelpful customer service responses. The mobile app has been criticized for its poor performance, … Read more
Booking & Website/App Experience with Hong Kong Express Airways Rating: 3.5/5 The booking process with Hong Kong Express Airways is straightforward and user-friendly, especially when using their website or mobile app. The website design is clean, and flight search functionality is intuitive. Users can easily filter through different flight options and select seats based on … Read more
Hainan Airlines is a Chinese carrier known for offering both domestic and international flights. With a focus on comfort and service, the airline attracts a broad spectrum of travelers. Based on a wide range of reviews shared by passengers, here is an honest, detailed breakdown of the overall Hainan Airlines experience across various aspects of … Read more
Booking & Website/App Experience with Gulf Air Rating: ★★☆☆☆ (2/5) Gulf Air’s online platforms have garnered mixed reviews. Passengers have reported difficulties with the booking process, including issues with retrieving reservation details and accessing boarding passes. The official Gulf Air app has been criticized for its unintuitive interface and performance issues, leading to a less-than-ideal … Read more
Booking & Website/App Experience with Flair AirlinesBooking tickets via Flair Airlines’ website and app was straightforward. The platform was user-friendly with clear price breakdowns, although some travelers mentioned occasional glitches, especially during promotional sales. However, the process remained efficient overall.Rating: 4/5 Check-in Process with Flair AirlinesCheck-in, both online and at the airport, was generally smooth. … Read more
Delta Air Lines is one of the major U.S. carriers, offering both domestic and international flights. As travelers continue to voice their experiences across various platforms, it’s clear that Delta is generally praised for its overall service, although, like any airline, it has room for improvement. Below is a detailed review based on user feedback, … Read more