Booking & Website/App Experience with French Bee
Rating: 2.5/5
The booking process with French Bee is frequently described as frustrating and outdated. Multiple users report that the website is slow, not user-friendly, and at times counter-intuitive, making even simple tasks like ticket selection or seat assignment unnecessarily complicated. The absence of a mobile app further complicates matters, especially for travelers used to digital convenience. While some travelers managed to book tickets without major issues, others were frustrated by lack of communication and confusing policies, such as seats purchased in advance being reassigned at the airport.
Check-in Process with French Bee
Rating: 3/5
Check-in experiences are mixed. Some passengers found the process straightforward, especially when arriving early and following instructions to check in online 24 hours before departure. However, others encountered disorganized queues, unhelpful staff, and a lack of clear information at the airport. French Bee requires travelers to arrive well in advance—at least four hours before departure—with check-in closing 90 minutes prior, which can catch some travelers off guard.
Airport Experience for French Bee
Rating: 3.5/5
Airport experiences vary by location and time. Some travelers found the process efficient, with quick security checks and minimal queues when arriving early. Others reported stressful and chaotic scenes, particularly when dealing with baggage fees or disputes over carry-on limits. The lack of a dedicated app or consistent communication can leave travelers feeling unprepared at the airport.
Punctuality of French Bee
Rating: 3.5/5
Flight punctuality is inconsistent. While some passengers report on-time departures and arrivals, others experienced significant delays, sometimes with little to no communication from the airline. Delays at boarding are not uncommon, though some flights still manage to land on schedule.
In-flight Comfort & Cleanliness of French Bee
Rating: 2.5/5
Seating comfort is a frequent point of criticism. Seats are described as narrow, with hard bottoms and limited legroom, making long-haul flights uncomfortable for many passengers. Cleanliness, however, generally receives positive marks, with new aircraft and tidy cabins reported. Travelers taller or broader than average should be prepared for a tight fit.
In-flight Services of French Bee
Rating: 2.5/5
Service levels are variable. Some travelers found the crew friendly and helpful, while others encountered dismissive or even aggressive staff, especially during disputes over baggage. In-flight entertainment is generally well-received, but almost all extras—including food, beverages, blankets, and even coffee—come with additional fees, which can be frustrating for those expecting full-service amenities.
Food and Beverages
Rating: 2.5/5
Food quality and quantity are a common complaint. Meals are basic, with little to no choice, and portions are small. Many items, including soft drinks and coffee, require payment even on long-haul flights. Some travelers found the food acceptable for the price, but most agree it is not a highlight of the French Bee experience.
Baggage Handling of French Bee
Rating: 2/5
Baggage policies are strict, and fees for extra or overweight luggage are high. Several passengers report feeling blindsided by unexpected charges at check-in or boarding, and disputes over carry-on limits have led to negative interactions with staff. Baggage handling itself is generally reliable, but the process is marred by the potential for costly surprises.
Value for Money of French Bee
Rating: 4/5
French Bee’s primary selling point is its affordability. For travelers who are willing to forgo extras and carefully read the fine print, the airline offers some of the lowest fares on transatlantic routes. Those who expect traditional full-service amenities may be disappointed, but price-conscious travelers who plan ahead can find excellent value.
Overall Experience of French Bee
Rating: 3/5
The French Bee experience is a classic case of “you get what you pay for.” Travelers seeking the lowest possible fare and willing to accept basic service, limited comfort, and strict policies may find French Bee a worthwhile option. However, those who value comfort, flexibility, and attentive service are more likely to leave dissatisfied, especially if they encounter hidden fees or staff issues.
Final Verdict of French Bee
French Bee delivers on its promise of ultra-low fares for long-haul flights, opening up international travel to budget-conscious flyers. However, this comes at the cost of comfort, service, and transparency. The booking process is outdated, the check-in and airport experience can be stressful, and baggage fees are steep if you’re not vigilant. In-flight, expect cramped seating, minimal included amenities, and a pay-as-you-go approach to food and drinks. For travelers who prioritize price above all else and are prepared for a no-frills experience, French Bee can be a great deal. For those seeking comfort, flexibility, and premium service, it may be worth spending more elsewhere.
Overall Rating: 3/5
French Bee is best suited for seasoned budget travelers who know what to expect and are willing to trade comfort and service for significant savings.